FAQs

Where are your products made?

We design and make them locally in Canberra!

What is your turn around?

We currently have a turn around time of 7-10 days, we have 2 young kids, my hubby works full time and we generally do most of our laser work on weekends! But I would definitely say this is worst case, and you will be contacted if there is any delays!

I can't see the exact product I want, can I order something custom?

Hell yes! Custom work is one of our favourite things to do!

Oops I made a mistake can I change it?

Definitely, send us an email as soon as you realise and as long as we haven't started cutting your product we are more than happy to help :)

I just received my mirror plaque but it isn't very shiny?

We leave the protective coating on so it doesn't get damaged in transit! Make sure you peel it off :)